Privacy policy

The administrator of wharfevalleyfarms.co.uk acts as the data controller for information gathered through this website. Spinfin is not the data controller for anything described on this page, and enquiries about Spinfin accounts should be directed to Spinfin's own channels rather than to us.

What data we collect and why

Our portal collects the minimum information required to keep the site running and to understand how it is used. We do not request payment card details, identity documents or account credentials, since the site does not process transactions or gambling activity of any kind.

The information we may process includes technical data such as IP address, browser type, device characteristics and referring pages. When a visitor submits a feedback form or contacts us by email, we also process the name and email address supplied voluntarily for that enquiry.

Typical categories of data handled on this site include:

analytics identifiers such as IP address and browser data; device and screen information used to display pages correctly; pages viewed and time spent on the site; contact details submitted through feedback forms, provided at the visitor's own choice.

This data supports site analytics, troubleshooting and responding to enquiries. It is not used to profile visitors for advertising, nor shared with Spinfin or any operator for marketing purposes.

Cookies and analytics

Cookies and similar technologies are used to remember basic preferences and to measure aggregate traffic patterns across wharfevalleyfarms.co.uk. Analytics tools may record anonymised or pseudonymised usage statistics, such as which pages are read most often.

Visitors can manage or disable cookies through their browser settings at any time. Disabling non-essential cookies does not prevent access to the portal's content, though some display preferences may reset between visits.

Legal basis and applicable law

Processing of personal data on this portal is carried out under UK GDPR and the Data Protection Act 2018, which set out the principles, lawful bases and safeguards applicable to visitors based in the United Kingdom. Where a lawful basis is required, we rely on legitimate interest for routine analytics and on consent where a visitor voluntarily submits contact details.

We retain data only for as long as necessary to fulfil the purpose it was collected for, after which it is deleted or anonymised in line with standard retention practice for a portal of this size.

How we protect your data

Protecting visitor data is treated as a core operational responsibility. We use a combination of technical and organisational measures to reduce the risk of unauthorised access, alteration or loss of information collected through the site.

These measures include encrypted transmission between the browser and our servers, restricted administrative access, and regular review of the hosting environment. Third-party services used for hosting or analytics are selected on the basis that they maintain comparable security standards.

Sharing with third parties

wharfevalleyfarms.co.uk does not sell visitor data or share it with Spinfin, other operators, or unrelated organisations for commercial purposes. Limited technical partners, such as hosting or analytics providers, may process data strictly to keep the portal operational.

Any such partner is bound to use the data only for the agreed technical purpose. Wider disclosure occurs only where required by law or where a visitor has given explicit consent for a specific request.

Your rights

Under UK GDPR and the Data Protection Act 2018, visitors can request access to the data we hold about them, ask for inaccurate information to be corrected, or request deletion where retention is no longer justified. Visitors may also object to processing based on legitimate interest.

Requests can be submitted by email, and each one is reviewed individually to confirm identity before any action is taken. We aim to respond within a reasonable timeframe and to explain the outcome clearly once a request has been handled.

Policy updates and contact

This policy may be revised from time to time to reflect changes in how the portal operates or in applicable data protection law. Any revision takes effect from the moment the updated text is published on wharfevalleyfarms.co.uk, and this page should be treated as the current version at all times.

Questions, requests or concerns about how visitor data is handled on this portal can be sent to [email protected]. All enquiries relating specifically to a Spinfin account should instead be raised through Spinfin's own support channels, as this portal has no access to operator account data.